Contact us

Have a question, found a bug or spotted something that needs correcting? Use the form below and your message will reach the person who runs PromptGenia.

What you can write about

  • Bugs and problems: a tool that does not load, a button that does nothing or a result that looks wrong. Mention the page, your browser and what you expected to happen.
  • Corrections: an outdated tip, a wrong parameter or a broken link in a guide. Corrections are handled as described in the editorial policy.
  • Suggestions: new tools, AI models to support, prompt categories for the library or translations.
  • Privacy requests: questions about your data or requests to access or delete it. See the privacy policy for your rights.
  • Business inquiries: general partnership questions. Please note the site does not publish paid reviews or undisclosed sponsored content.

Please do not send passwords, payment details or other sensitive personal information through the form.

Before you write

A few common questions have quick answers:

  • "AI mode is not enabled": the optional AI features depend on the site owner connecting an AI provider. When it is not available, the tools still give you a local result that you can copy and use.
  • "You reached the hourly limit": AI features have a per-visitor hourly limit to keep them available for everyone. Wait a while and try again; the local tools are not limited.
  • Lost prompt history: recent prompts are saved only in the browser you used. Clearing site data, using a private window or switching devices means the list starts empty.
  • How a tool works: most tool pages have a step-by-step guide and an FAQ below the tool, and the glossary explains common terms.

When to expect a reply

Messages are read by the site owner, and you can usually expect a reply within 2 business days. Simple bug reports are sometimes fixed without a separate reply. If your message is about a specific tool, a short example of the input you used makes the problem much easier to reproduce.

You can also write directly to contacto@promptgenia.com.

How your message is handled

When you send the form, your name, email address and message are emailed to the site owner and kept in a private log on the server, which is not publicly accessible. They are used only to read and answer your message and to deal with any follow-up. They are not added to a mailing list, sold or shared for marketing. The simple anti-spam question and a hidden field help block automated messages without tracking you. You can ask for your message to be deleted at any time. Full details are in the privacy policy.